Ettle Fitness App – Privacy Policy

Effective Date: Insert Date • Last Updated: Insert Date

1. Who We Are

Ettle Fitness App is operated by [Your Company Name & Registered Address], who acts as the Data Controller for the personal data collected through this form and related services.

If you have any questions about this policy or your data, contact:
Email: contact@ettle.app

2. What Data We Collect

A. Personal Data

  • Name, email address, age, gender, nationality, employment status
  • Your preferences and feedback related to fitness apps and training services

B. Special Category Data (requires explicit consent)

  • Health and fitness history (e.g., injuries, medical conditions, medication use, training experience)

3. How We Use Your Data

  • Service delivery — setting up your profile, tailoring workout plans, and contacting you for onboarding if you opt into early access
  • Market research — understanding user needs to improve the app
  • Marketing (optional) — sending offers, updates, and news, only if you have opted in
  • Safety & compliance — ensuring your training programme is appropriate for your health needs

4. Lawful Bases for Processing

  • Consent — for marketing and for processing special category data
  • Contractual necessity — where processing is needed to provide the service you requested (e.g., contacting you for early access)
  • Legitimate interests — for aggregated, anonymised analytics

5. Data Sharing

We do not sell your data. Your information will only be shared with:

  • Our authorised staff who need access to deliver the service
  • Service providers (e.g., Google Workspace) who process data on our behalf under strict contractual terms

6. International Transfers

Your data may be stored on Google servers located outside the UK. Google is certified under the EU–US Data Privacy Framework, ensuring adequate protection.

7. Data Retention

We will keep your personal data for 12 months after collection unless you become a paying user, in which case it will be retained for the duration of your account plus 12 months after closure. Special category data will be deleted as soon as it is no longer needed for the purpose collected.

8. Your Rights

You have the right to:

  • Access a copy of your data
  • Request correction or deletion of your data
  • Withdraw consent at any time (this will not affect prior lawful processing)
  • Request restriction or object to certain processing
  • Data portability in a commonly used format

To exercise your rights, email contact@ettle.app.

9. Marketing Communications

We will only send you marketing emails if you have explicitly opted in via a clear checkbox in our form. You can unsubscribe at any time via the link in our emails.

10. Data Security

We store all data securely and restrict access to authorised staff only. Special category data is subject to additional safeguards.

11. Complaints

If you are unhappy with how we handle your data, contact us first. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.